Monday, September 26, 2011

Parts of it are working !

Well after a long long long time Brett paid a visit to my request for help in the help forum.
He fixed the blogspot name issue, but alas the custom domain name still doesn't work.

So i can use the blog again, and edit it etcetera, because that uses the blogspot name by default and that one is correct now.
Unfortunately i can still not attach the custom domain to my blog, since Blogspot sees that it is in use but just overlooks the fact  that it is owned by me.

This whole bit has shown a serious flaw in how Google chooses to communicate with their customers.
They just don't communicate ....
Why not answer my plea for help in the help forum ?
Just saying: "hey i am working on it but i am swamped for work so it might take a while" or
"i am sorry mike but this issue has unearthed a design flaw in our blogspot system" or
etc. You get the idea..

I would not have liked the result but at least i was informed and thus made me a bit happier.

But now they just don't answer for months ...
And when they do it is not followed up quickly.

So again i have no clue if somebody is looking into this.

And yes i am aware of the moderators doing good work such as NiteCruzr and The Real Katney.
But it seems they are not Google employees and as such do not count in my asessment of how Google communicate's.